Frequently Asked Questions

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Frequently Asked Questions

Got a question?

We’ve compiled the most common ones to help you get the answers you need—fast.

What’s your company main products?

The main business involves control cabinet、waterproof box、thermostat、distribution equipment、industrial plug socket、new energy products and other core areas.

Do you have a guarantee of your product quality?

Our product accordance with international standards. Guarantee of one year.

How do we know you are a reliable supplier?

1.Saipwell has his own manufacturing factory and have more than 10 years experience of specializing in the production of Waterproof Box.

2.As a professional waterproof box manufacturer ,we produce good quality to cooperate with many countries, such as America, Germany, Russia, Brazil, Dubai and so on.

How about the price of the product?

We are the manufacturer and our waterproof box have a fairly advantaged competitive price. Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Can we get the sample? Is it free?

Yes, we could offer the waterproof box sample for free charge,but need you pay the express.The freight depends on weight, packing size and your country or province region, etc. You can confirm goods by photo and video to save this money, If you become our old customer.

What’s about MOQ?

First order MOQ=1pcs

How can I get product catalogs?

You can download our waterproof box catalog on our website, and you can may request a catalog via e-mail at info@saipwell.com

Can you make customized waterproof boxes and customized packing?

Yes. We made a lot of customized waterproof boxes for our customer before. And we made many moulds for our customers already. About customized packing, we can put your Logo or other info on the packing. There is no problem. Just have to point out that ,it will cause some additional cost.

Can I become an Agent / Dealer of Saipwell products?

Welcome! But please let me know your Country/Area first, We will have a check and then talk about this. If you want any other kind of cooperation, do not hesitate to contact us.

How to order our product?

(1). Please tell us the model and quantity and other request you need.

(2). We make the PI for you.

(3). After you confirm the PI, we arrange the order for you after receiving your payment.

(4). After the goods finished, we send the goods out to you and tell you the tracking number.

(5). We will track your goods until you receive the goods.

If i Want To Place An Order, What’s The Payment Method You Accept?

We accept T/T, PayPal, Western Union, L/C

What’s your shipment method?

We ship by Express, by air, by sea, Normally we checked and compare, then provide customer the most proper shipment method. and we have 100% test before delivery.

How about the after-sale service?

If you meet any problems after sales, pis contact us freely, we’ll help solving the problems within 24 hours.

One-Stop Service

If you have questions about our products, please feel free to contact us.
We will answer you as soon as possible.

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Frequently Asked Questions

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